FAQ

Frequently Asked Questions

BPO is the acronym for Business Process Outsourcing and means Business Process Outsourcing. That is, the companies transfer responsibility for activities in their corporate areas for a specialized company to perform.

• Accounting;
• Tax;
• Billing;
• People Management;
• Payroll Calculations;
• Benefits Management;
• Recruitment and Selection;
• Financial;
• Accounts payable;
• Accounts receivable;
• Bank reconciliation;
• Cash flow;

Our corporate areas are structured as in large companies, that is, each area is composed of operating employees, specialized managers, officers, and members. In addition, we have the support of our IT and Audit areas, which are responsible for maintaining a high level of service provision regarding processes and technology.

When hiring our services, you will receive our welcome and begin the transition with our Onboarding department, which aims to understand the specifics of the business, provide training, and receive, analyze, and enter the systemic information necessary to service provision. After the onboarding, our expert professionals will take care of the daily details and make the necessary interactions. We emphasize that our clients' employees have full access to our systems for monitoring the information.

We work with what is most modern regarding technology aimed at the provision of outsourcing services and the systems used will depend on the needs of each project. However, the main systems we use are TOTVS, Microsoft, Thomson Reuters, and Omie. It is worth noting that all our processes are designed by auditors and validated by lawyers so that they follow the guidelines of the Data Protection Law.

Our clients have access to management and interaction tools, for the greatest possible agility and security. In any case, for each area of activity, there will always have expert professionals interacting with clients, in addition to supervision by the respective managers.

The period can vary greatly depending on the size of the company and the complexity of the business, but generally, they range from 15 days (small businesses) to 6 months (large Groups).

• Process Improvement.
• Security and visibility of the information.
• Use of the best ERPs and management systems.
• Provision of continuous services (regardless of absences, leaves, vacations, etc.).
• Cost Reduction.
• Professionals with experience in Big 4 Audits and other large groups follows all the process and are available for advisory support (depending on what was hired, or on demand).

• Financial Consulting Service for businesses in Mergers and Acquisitions (M&A) transactions.
• Evaluation and diagnosis of companies through the Due Diligence process.
• Preparation of the processes of merger, acquisition, and sale of companies.
• Process Mapping.
• Compliance and Internal Controls.
• Financial planning and Controllership.
• Audit.
• Tax
• Tax planning
• Review for tax compliance assessment
• Tax Consulting
• Projects for tax recovery and reduction

Contacting our commercial team by Whatsapp or E-mail

Whatsapp: (11) 94194-2325
E-mail: contato@tiex.com.br
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